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Answering Services Software
If a company is planning to introduce answering service, it is considered to be a poor alternative due to the cost and unreliability of the operators to represent you well. Time must be taken out to educate the operators about the business and services.
They must be provided with literature as to how the answering service software can be used. One must also check the service few times a month by calling in as someone seeking to speak to you. From the way one is treated, one can guess how others are being treated. |
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